Returns Policy

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Answer the following questions to create a simple returns policy for your store. 

WHAT can be returned?
Are all your products returnable or do some restrictions apply?

WHEN do items need to be returned by?
Set the time limit for returns.

WHERE do items need to be returned to?
Tell the customer where they need to return items to.

HOW do customers return items?
Tell the customer how to return items, what documentation they need etc.

SHIPPING for returns?
Are original shipping rates refundable? Does customer pay for shipping the return?

CREDIT for returns?
Set how customer is credited for returned item.

Instore return option?
If you have brick and mortar locations, can customers return items there. Provide locations, directions and hours of operation.

Packing materials?
Do items need to be in orginal packaging for returns?

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FAQs

thumb_list type 'content' applying template ''
load_filter filter 
extfilter=$VAR1 = {
          'content' => [],
          'category' => [
                          '3705'
                        ]
        };

filter=$VAR1 = {
          'type' => 'content',
          'category' => [
                          {
                            '' => [
                                    3705
                                  ],
                            'id' => $VAR1->{'category'}[0]{''},
                            'type' => '13'
                          }
                        ]
        };
thumb_list inp 
$VAR1 = {
          'sortby' => undef,
          'show_child_products' => '1',
          'nolimit' => 0,
          'category' => [
                          {
                            '' => [
                                    3705
                                  ],
                            'id' => $VAR1->{'category'}[0]{''},
                            'type' => '13'
                          }
                        ],
          'sortby_nostock' => 1,
          'limit' => 20,
          'offset' => 0,
          'show_child_products_parent' => undef,
          'username' => 'noreg',
          'ignore_nostock' => 0,
          'content_type' => 'faqs',
          'show_zero_price' => '1',
          'base_unit_price' => '0',
          'group_id' => 7,
          'show_empty' => 0,
          'show_child_product_reviews' => '1',
          'type' => 'content',
          'inherit' => 'y'
        };
thumb_list sql (content) 
SELECT
	SQL_CALC_FOUND_ROWS
	DISTINCT C.content_id, C.content_type_id, C.parent_content_id, C.content_level, C.content_leaf, C.content_name, C.content_ref, C.content_fullpath,
	C.content_external_src, C.content_external_ref1, C.content_external_ref2, C.content_external_ref3,
	C.content_short_description1, C.content_short_description2, C.content_short_description3,
	C.content_label1, C.content_label2, C.content_label3,
	C.content_description1, C.content_description2, C.content_description3, C.content_wufoo_form, C.templatebody,
	C.content_allow_reviews,
	C.access_control, C.sortorder, C.content_author, C.date_posted, C.timestamp, T.content_type_code, T.content_type_name
FROM
	CONTENTS C INNER JOIN CONTENTTYPES T USING (content_type_id)
INNER JOIN CONTENT_LEVELS CL1 ON (CL1.content_id=C.content_id)
WHERE C.active='y'
	AND (C.gp_restriction=0 OR C.gp_restriction & '64')
	AND T.content_type_code='faqs'
	AND C.date_posted <= NOW()
	AND CL1.related_content_id='3705' AND CL1.related_content_id!=CL1.content_id
ORDER BY
C.sortorder , C.date_posted DESC
LIMIT 20 OFFSET 0
thumb_list total_sql 
SELECT FOUND_ROWS()

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